Privacy Policy

Our Commitment to Privacy

We are dedicated to protecting your personal information and ensuring your privacy throughout your experience with our modern Australian dining venue. This Privacy Policy outlines how we collect, use, store, and handle your data in accordance with Australian privacy laws.

By visiting our website, making a reservation, joining our poker-themed social evenings, attending events, or otherwise interacting with TheGoldenFfold, you acknowledge that you have read and understood this Privacy Policy.

Types of Information We Collect

We collect personal information such as your name, contact details, reservation information, and preferences when you make a booking, join poker events or interact with our restaurant online and offline.

This may include details you provide when you reserve a table, enquire about private events, subscribe to updates, participate in poker-themed entertainment, or contact our team via the website, phone, email, social channels, or in person at the venue.

How We Use Your Information

Your information is used solely for providing our services, confirming reservations, arranging private events, responding to your queries, and informing you about exclusive updates, offers, or events you have opted into.

We use this information to help curate tailored dining experiences, coordinate poker-themed social evenings that are purely for entertainment and contain no real-money gambling, and ensure that every interaction with TheGoldenFfold feels personal, seamless, and memorable.

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. Your details may be shared only with trusted third-party service providers directly involved in facilitating your dining or event experience, and always in line with strict confidentiality standards.

These providers may assist with services such as reservation management, secure payment processing, booking confirmations, or email communications. They are only given access to the information necessary to perform their role and must handle your data in accordance with applicable privacy laws and our instructions.

Data Security and Storage

We implement robust security measures to protect your personal data from unauthorised access, misuse, or disclosure. All information is securely stored in Australia and handled in accordance with industry best practices.

Our safeguards include technical, administrative, and physical controls designed to maintain the confidentiality, integrity, and availability of your information throughout its lifecycle with TheGoldenFfold.

Access, Correction, and Deletion

You have the right to access, update, or request deletion of your personal information at any time. Please contact us for assistance in managing your data or to make a privacy-related enquiry.

Where permitted by law, we will provide you with access to the information we hold about you, correct any inaccuracies you identify, or delete information at your request, subject to any legal or operational requirements to retain certain records for a defined period.

Cookies and Website Analytics

Our website may use cookies and analytics to enhance your browsing experience, tailor our offerings, and understand how visitors interact with our content. You can manage your cookie preferences at any time and more information is available upon request.

These technologies help us refine our digital experience so that planning a dinner, poker-themed social evening, or private celebration at TheGoldenFfold is intuitive, efficient, and enjoyable.

For further detail on how we use cookies, please refer to our dedicated Cookie Policy.

Contact Us

For any questions about this Privacy Policy or your personal information, please reach out to our privacy officer using the contact details provided on our website. We respond to all privacy requests promptly and transparently.

If you would like to update your details, adjust your communication preferences, or discuss how your information is handled in connection with reservations, poker evenings, or private events, our team is here to assist.